(9/10) Think of the guest's experience as the journey of where they are putting their attention.
/Think of the guest’s experience as the journey of where they are putting their attention.
Nine of ten: Things you need to remember when planning a wedding…the less superficial list.
Where are their eyes going to go and how long are they going to be there? Where and when should surprises take place? When do guests need to just be and when do they need to be scooped back up into the moment?
When are the up times and when are the down times?
Does this crowd know each other? Do we want them to know each other more? Maybe they are content with more time in intimate conversation or maybe they are not. Maybe there is a way to get them to know each other better? Maybe this crowd hates "weddings".
When we can mingle outside our pods, post pandemic, will you seat people with people they don’t know?
Do we like smaller clusters, covid or not?
How far to the restroom? Can you move valet to a more convenient location for the end of night?
The pieces have to line up easily and their attention needs to be captured continually.